THIS CATEGORY IS AVAILABLE ON PRE ORDER ONLY AND IS EXPECTED IN LATE MAY. CUSTOMERS PURCHASING THIS ITEM WILL BE AUTOMATICALLY ADDED TO RECEIVE EMAILS ENABLING REAL TIME UPDATES OF THE EXPECTED DISPATCH DATE OR INFORMING THEM OF COLLECTION POINTS.
After popular demand are opening our pre-order books for the Disney Frozen costumes and they are available to order from both our Durham store, Online or Meadowfield. Due to problems with previous pre-order books, we are being stricter with the order system and the conditions of sale but feel that this is to the benefit of all of our customers. In order to pre-order customers must pay in full at the time of pre-order and opt in to our email list.
The reason you must opt in is so that we can keep all customers updated about the date the entire Frozen Range arrives in the UK. At Present retailers across the country including ourselves expect this to be late May but as this is due to the docking date of large container ships these dates can move forwards and backwards due to conditions such as weather and any delays at the docks with customs clearance. In the weeks building up to delivery we shall be keeping all customers informed in real time as we become aware of any updates via the pre-order book email system.
All Customers placing an order are by doing so agreeing to our pre-order terms and conditions at the time of ordering; while we are aware that re-stocking of exceptionally high demand items can be stressful for all concerned particularly if force major incidents occur that can cause delays, we will not guarantee any specific delivery date or tolerate abuse of our staff in the event of a delay happening. If this occurs we shall withdraw pre-order books from all future products and close the existing order book.
WE EXPECT STOCK IN LATE MAY AND WILL BE AMONG THE FIRST IN THE COUNTRY TO RECEIVE IT. PRE-ORDERING MEANS THAT YOU ARE GUARANTEED YOUR ITEM ONCE IT ARRIVES IN STOCK. AS SOON AS OUR STOCK ARRIVES AND IS BOOKED INTO OUR SYSTEM IT WILL BE MADE AVAILABLE FOR COLLECTION AND CUSTOMERS WILL BE INFORMED.